Reference

How 88dh Handles Your Personal Data

When you open an account with us, you share certain personal details — and this policy explains exactly what we collect, why we hold it, and how you can request changes or deletion.

Account data handled with carebKash, Nagad, Rocket wallet data kept privateYour right to access or delete your dataNo data sold to third partiesContact us to request changes anytime

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to access, correct, or remove any personal data we hold on your account, our support team handles those requests directly. You can reach us through any of the channels below — we aim to respond to data-related queries as a priority.

Live Chat Start a live chat session from your account dashboard. Raise your data request there and our team will confirm receipt and next steps within the same conversation.

Email Support Send your data access or deletion request by email. Include your registered mobile number and the wallet type you use — bKash, Nagad, or Rocket — so we can locate your account quickly.

Account Help Form Use the in-account help form under Settings to submit a formal privacy request. We log these with a reference number so you can follow up if needed.

What Information We Collect and Why

88dh Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when creating your account — your name, contact details, and the payment method you choose to use, whether that is bKash, Nagad, or Rocket. When you make a deposit or withdrawal, we record the transaction reference, wallet number, and amount

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so we can verify and process it correctly. We also collect device and session data automatically — things like your browser type, IP address, and which pages you visit — to keep your account secure and to understand how the platform performs on mobile. Cookies help
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us remember your session so you do not have to log in again every time you return from a different tab or app. We do not sell your data to marketing companies. Where we share data with third-party payment processors like bKash, Nagad, or Rocket, it
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is strictly to complete your transaction. We may be required to share data with regulatory or legal authorities in eligible regions if local law demands it — we will tell you when that is legally possible. We hold your data only as long as your account
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is active or as required by the applicable rules of your region. All of this is subject to local law and the eligible regions where 88dh is available.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply security measures across your account — from the moment you log in with your OTP to every deposit you route through bKash, Nagad, or Rocket. Here is how each part of our data practice works in practice.

Payment Data Handling

Your bKash, Nagad, and Rocket wallet numbers are used only to process the transaction you initiate. We do not store full wallet credentials beyond the reference needed for verification.

Cookies and Session Data

We use session cookies to keep you logged in across page loads on mobile. You can clear cookies at any time through your browser settings, though this will end your active session.

Account Security Measures

Every login triggers a one-time PIN sent to your registered mobile number. This step protects your account even if someone else knows your password — your phone stays the key.

Data Retention and Deletion

We keep your account data while your account is open. Once you request deletion and we confirm your identity, we remove personal records except where local law in eligible regions requires we retain them.

Privacy Policy Questions Answered

These are the questions we hear most often about how 88dh manages your personal data. If yours is not here, contact us directly through live chat or the in-account help form.

We collect your name, mobile number, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data to keep your account secure.

We share transaction data with bKash, Nagad, or Rocket only to complete the payment you requested. We do not pass wallet details to advertisers or unrelated third parties.

Submit a request through the in-account help form under Settings, or email us with your registered mobile number. We will confirm your identity before sending any records.

Yes. Contact us through live chat or email with a deletion request. We will process it after identity confirmation, unless local law in your eligible region requires we retain specific records.

Once your account is closed and deletion is confirmed, we remove personal data except where applicable rules in eligible Bangladesh regions require a minimum retention period.

Yes. Session cookies keep you logged in between page loads on mobile. You can disable or clear them in your browser settings, but doing so will log you out of your current session.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAndar Bahar Bangladesh InfoEasy Rocket Payout

How 88dh Handles Your Personal Data

Reach Us About Your Privacy

Data Handling, Cookies and Account Security

Payment Data Handling

Cookies and Session Data

Account Security Measures

Data Retention and Deletion

Privacy Policy Questions Answered

01 What personal data does 88dh collect when I open an account?

02 Does 88dh share my wallet details with anyone?

03 How do I request a copy of my personal data?

04 Can I ask 88dh to delete my account data?

05 How long does 88dh keep my data after I close my account?

06 Are cookies used on the 88dh mobile site?

Privacy Policy

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